Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 46 Topic 5 Discussion

Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 46 Topic 5 Discussion

CRT-261 Exam Topic 5 Question 46 Discussion:
Question #: 46
Topic #: 5

Cloud Kicks has implemented a review process for all new Knowledge articles. Each article must be reviewed and approved by a subject matter expert before becoming available to users.

Which step is necessary to make articles visible in all the selected channels?


A.

Click Publish after the Approval Process.


B.

Set the status to Published fram the Knowledge approval page.


C.

Set the final approval action to 'Lock the record for editing’.


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