Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 34 Topic 4 Discussion

Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 34 Topic 4 Discussion

CRT-261 Exam Topic 4 Question 34 Discussion:
Question #: 34
Topic #: 4

Universal Containers’ support team requires its customers to submit their support inquiries via free form email (Outlook, Gmail, Yahoo, etc.).

Additional requirements are listed below:

* Support attachments up to 25 MB per inquiry

* Under 2,500 inquiries per day

Which configuration solution should a consultant recommend to meet these requirements?


A.

On-Demand Email-to-Case


B.

Heroku Connect


C.

Email-to-Case


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