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Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 9 Topic 1 Discussion

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Salesforce Certified Service Cloud Consultant (Service-Con-201) CRT-261 Question # 9 Topic 1 Discussion

CRT-261 Exam Topic 1 Question 9 Discussion:
Question #: 9
Topic #: 1

Universal Containers (UC) is preparing to implement Service Cloud and wants to onboard its global support team. UC is gathering feedback from

the support team about how they will use Service Cloud. Requirements gathering sessions have resulted in a large set of deliverables.

What should a consultant recommend as the next step?
A.

Identify and prioritize the requirements for the minimum viable product.

B.

Prioritize the requirements based on the stakeholder who submitted them.

C.

Prioritize the requirements based on requests from the regions.

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Actual exam question for Salesforce CRT-261 exam by Xander8689 at Aug 3, 2025, 12:00:00 AM

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