Salesforce Certified Sales Cloud Consultant (Sales-Con-201) CRT-251 Question # 2 Topic 1 Discussion

Salesforce Certified Sales Cloud Consultant (Sales-Con-201) CRT-251 Question # 2 Topic 1 Discussion

CRT-251 Exam Topic 1 Question 2 Discussion:
Question #: 2
Topic #: 1

It is challenging for the sales operations team to provide Universal Containers with accurate and insightful reports due to the poor quality and high volume of Account, Contact, and Lead data. As

the team performs data cleansing, productivity has been impacted, leading to inefficiency and low adoption.

What should the consultant do first?


A.

Install and configure a data cleansing app from AppExchange.


B.

Create a data management plan and a data quality dashboard.


C.

Use Duplicate Rules to identify and report data quality issues.


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