The three customer teams that must be involved in Revenue Cloud scoping are:
✔ A — Information (Product / Pricing owners)They define product catalog rules, pricing models, and offerings.
✔ B — Technology (IT/Architecture)Ensures integration, data migration, security, and platform alignment.
✔ C — Sales OperationsOwns quoting flows, approvals, discounting, sales motions, and user experience.
These teams define core CPQ processes.
Why others aren't required at scoping:Team
Why Not Required
D — Accounting/Finance
Essential for Billing scoping, but not required for CPQ-only scoping unless Billing is in scope.
E — Customer Service
Usually relevant for Service Cloud and CALM, not initial CPQ scoping.
F — Human Resources
Irrelevant to CPQ and Billing.
Thus A, B, C is correct.
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