Salesforce Accredited Agentforce Health Professional AP-211 Question # 32 Topic 4 Discussion
AP-211 Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4
At Bloomington Caregivers, care coordinators can only view patient records they own in Health Cloud. Moving forward, a small subset of auditors need access. What should a consultant do to expand this access?
A.
Create a criteria-based Account sharing rule.
B.
Create a user access policy with grant permissions.
C.
Update organization-wide default for Account and Contract to Public Read-Only.
D.
Create a restriction rule for the Person Account object.
Under a Private OWD model, criteria-based or owner-based Account sharing rules are the standard, best-practice mechanism to open up Read access to a specific public group of auditors. From an implementation perspective, the configuration should use delivered Health Cloud and Salesforce mechanisms first, preserving standard relationships, security enforcement, and upgrade compatibility while limiting custom code to cases where declarative capabilities are insufficient. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach. This approach also keeps the solution aligned with the standard Agentforce Health data and process model, which is important for maintainability, reporting, interoperability, and consistent user access. In practical terms, the consultant should configure and validate the selected elements (Create a criteria-based Account sharing rule.) against the scenario ' s acceptance criteria and confirm that the intended users can access the underlying records and functionality.
Study Guide references/topics:Implement - Sharing
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