Salesforce Accredited Agentforce Health Professional AP-211 Question # 29 Topic 3 Discussion
AP-211 Exam Topic 3 Question 29 Discussion:
Question #: 29
Topic #: 3
A customer compliance department requires encryption at rest, notification of activities, and extensive field tracking. What are some key considerations and recommended practices for supporting compliance in Salesforce?
A.
Use the Salesforce Security Health Check to identify vulnerabilities, implement custom profiles and permission sets to control data access, and configure Data Loss Prevention policies to prevent data leakage.
B.
Enable Field Audit Trail, implement encryption for sensitive data, and configure two-factor authentication for all users.
C.
Enable Salesforce Shield to monitor data access and usage, configure Data Classification for sensitive data, and use Event Monitoring to track user activity.
D.
Use Role Hierarchy to control data access, implement password policies for user accounts, and use IP Restrictions to limit access to trusted networks.
The requirement aligns with Salesforce Shield: Platform Encryption protects sensitive data at rest, Event Monitoring and related real-time capabilities provide visibility into user activity, and Field Audit Trail supplies extended field-history retention. Data Classification complements these controls by identifying sensitive fields and supporting a governed compliance design. Salesforce Shield combines Platform Encryption, Event Monitoring, and Field Audit Trail to strengthen protection, monitoring, and auditability for sensitive information. From a solution-design perspective, the selection fits the requirement because it uses the Health Cloud capability or data model that directly represents the business need, rather than introducing a parallel custom structure or a feature intended for a different stage of the patient, member, provider, or payer lifecycle. The remaining options do not directly satisfy the stated requirement; they either address a different functional domain, provide only part of the required behavior, or introduce unnecessary customization compared with the selected Health Cloud approach.
Study Guide references/topics:Design - Shield
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