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Salesforce Advanced Field Service Accredited Professional AP-209 Question # 13 Topic 2 Discussion

Salesforce Advanced Field Service Accredited Professional AP-209 Question # 13 Topic 2 Discussion

AP-209 Exam Topic 2 Question 13 Discussion:
Question #: 13
Topic #: 2

ACME Utilities would like to include their Assets (such as 'Cranes' and 'Excavators') in scheduling along with the Service Resources. As there might be a limited number of Assets for a particular job, they want those to be included in the scheduling process so that asset usage can be optimized.

How can this be achieved?


A.

On the Asset record, set the Boolean field 'Use for Scheduling' to 'True'


B.

Add the Asset as a lookup on the Service Appointment being scheduled


C.

From the 'Dispatcher Console', after pressing 'Schedule' action, select 'Include Assets'


D.

The customer will need to purchase licenses for the Assets and then set them up as Service Resources


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