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Salesforce Certified Agentforce Specialist (AI-201) Agentforce-Specialist Question # 88 Topic 9 Discussion

Salesforce Certified Agentforce Specialist (AI-201) Agentforce-Specialist Question # 88 Topic 9 Discussion

Agentforce-Specialist Exam Topic 9 Question 88 Discussion:
Question #: 88
Topic #: 9

Choose 1 option.

Universal Containers has multiple Salesforce orgs, each with a unique customer service agent where a verification agent must pass

customer identity data to downstream agents handling account modifications. The customer ID must remain secure and

persistent across agent handoffs without exposure to large language model (LLM) modification.

What is the most appropriate configuration?


A.

Implement a custom object to temporarily store verification status and have each agent query it via SOQL actions during execution.


B.

Store customer identity information in conversation variables created by the first agent and have other agents read those same conversation variables.


C.

Use the Agent API to start the downstream agent's session and pass the verified customer ID as a read-only context variable, ensuring security and preventing LLM alteration.


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