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Salesforce Certified Agentforce Specialist (AI-201) Spring 26 Update Agentforce-Specialist Question # 32 Topic 4 Discussion

Salesforce Certified Agentforce Specialist (AI-201) Spring 26 Update Agentforce-Specialist Question # 32 Topic 4 Discussion

Agentforce-Specialist Exam Topic 4 Question 32 Discussion:
Question #: 32
Topic #: 4

Universal Containers is implementing a customer verification process for its Service Agent where sensitive account information can only be accessed after the customer passes identity verification. The Agentforce Specialist needs to ensure this security rule is enforced deterministically, preventing the large language model from bypassing the verification requirement to execute the account lookup action.

What should the specialist configure to manage this deterministic behavior?


A.

Configure a Prompt Defense policy in the Einstein Trust Layer to mask the sensitive account data from the reasoning engine until the user successfully completes the verification process.


B.

Store the user’s verification status in a custom variable and apply an available when filter condition to the account lookup action, making the action invisible to the reasoning engine until the variable evaluates to true.


C.

Add explicit natural language instructions within the subagent definition instructing the large language model to always prioritize the customer verification action before proceeding to the account lookup action.


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