Salesforce Agentis designed to provide a conversational AI interface that can be utilized by different types of Salesforce users, such as developers, sales agents, and retailers. It acts as anAI-powered assistantthat facilitates natural interactions with the system, enabling users to perform tasks and access data easily. This includes tasks like pulling reports, updating records, and generating personalized responses in real time.

Option Ais correct becauseAgentbrings a conversational interface that caters to a wide range of users.

Option BandOption Care more focused on developing and training AI models, which are not the primary functions ofAgent.