Universal Containers has activated Email-to-Case functionality to allow customers to correspond with support agents via email. Which options areavailable with Email-to-Case? (Choose 2)
A.
Only one inbound email address can be used for Email-to-Case
B.
Follow-up emails and attachments related to a case are attached to the case
C.
Assignment, escalation, and workflow rules are processed on inboundemails
D.
Follow-up emails related to a case will update the case comments
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit