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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 41 Topic 5 Discussion

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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 41 Topic 5 Discussion

ADM-261 Exam Topic 5 Question 41 Discussion:
Question #: 41
Topic #: 5

A company has created a new onboarding process. An Agent must create ten open activities that align to a step of this onboarding experience. Creating these activities can take up to 20 minutes each to complete.

What should the Agent recommend to minimize costs?
A.

Assign a single agent to create the activities on all new onboarding cases.

B.

Provide a macro that will automatically create the activities when executed.

C.

Add an object-specific custom quick action to create new activities.

D.

Hire a certified developer to write an apex trigger thatcreates each new activity.

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Actual exam question for Salesforce ADM-261 exam by Zara5847 at Aug 3, 2025, 12:00:00 AM

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