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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 35 Topic 4 Discussion

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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 35 Topic 4 Discussion

ADM-261 Exam Topic 4 Question 35 Discussion:
Question #: 35
Topic #: 4

Whendesigning a Case management solution to increase agent productivity, which Service Cloud features should you consider first? Choose 2 answers.
A.

Case queues

B.

Case custom reports

C.

Caseassignment rules

D.

Case dashboards

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Actual exam question for Salesforce ADM-261 exam by Cyra1309 at Aug 3, 2025, 12:00:00 AM

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