UC's service center needs to provide support for a new product line. The product manager would like to be notified whenever a customer reports a new defect. Which solution should a consultant recommend to meet this requirement?
(choose 1 answer)
A.
Use an escalation rule to move cases into the product manager queue
B.
Use Chatter case feed and case teams to monitor cases
C.
Use anassignment rule to assign new cases to the product manager
D.
Use a workflow rule to send an email to the product manager
Chosen Answer:
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