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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 5 Topic 1 Discussion

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Salesforce Service Cloud Administration (SU24) ADM-261 Question # 5 Topic 1 Discussion

ADM-261 Exam Topic 1 Question 5 Discussion:
Question #: 5
Topic #: 1

What is a benefit of acustomer community? Choose 2 answers.
A.

Eliminates the need to track service level agreements

B.

Reducesincoming call volume

C.

Enables customers to log inquires without contacting an agent

D.

Eliminates the need for support agents

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Actual exam question for Salesforce ADM-261 exam by Orion62915 at Aug 3, 2025, 12:00:00 AM

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