The statement is accurate. In SailPoint IdentityIQ LifeCycle Manager, the Manage Accounts feature is used for account-level request operations. It allows authorized users to request account changes on connected applications, including requesting an additional account when the target application and IdentityIQ configuration support multiple or additional accounts for the same identity.
This capability is controlled through the application definition, request configuration, QuickLink availability, provisioning policies, and workflow approvals. When an application supports additional accounts, IdentityIQ can present account-request options that allow the requester to create another account rather than only modifying or removing an existing one. The request is then converted into a provisioning plan, routed through configured approval logic, and fulfilled either automatically through the connector or manually through a work item.
This is different from requesting entitlements alone. Manage Accounts focuses on account lifecycle operations such as create, modify, delete, enable, disable, or unlock, depending on connector and application support. Therefore, allowing users to request additional accounts on applications configured to support them is a valid Manage Accounts function.
Reference topics: User-Driven Requests — account request types and operations; Provisioning — provisioning plans and provisioning policies; Applications — application configuration and connector support.
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