The statement is true in the context of IdentityIQ manager correlation. IdentityIQ does not infer an identity’s manager relationship without source data that identifies the manager. The authoritative application, typically an HR or personnel source, provides the trusted identity records and should include a manager reference attribute, such as manager ID, employee number, username, distinguished name, or another value that can be correlated to an existing IdentityIQ identity.

During aggregation and identity refresh, IdentityIQ uses configured manager correlation logic to resolve that manager reference to an IdentityCube representing the manager. Once resolved, the manager relationship can support governance functions such as manager certifications, access request approvals, lifecycle approvals, escalations, and reporting hierarchy-based controls. Without a manager reference from the authoritative source, IdentityIQ may still contain identities, accounts, and access, but it cannot reliably establish reporting relationships for those identities through standard manager correlation.

This is distinct from manually assigning relationships or using custom logic; the standard governance model expects manager data to originate from the authoritative identity source. Reference topics: Identity Modeling — manager correlation, IdentityCube attributes, authoritative identity data; Governance — manager-based certifications and approvals; User-Driven Requests — manager approval routing.