When a valid SSL certificate is installed on SmartZone , it is not automatically applied to all services. The WISPr (Wireless Internet Service Provider roaming) portal must have the certificate explicitly mapped to it in the Web Authentication settings .
According to RUCKUS One Online Help – Certificate Management and Portal Configuration , SSL certificates must be bound to individual services such as WISPr , SmartZone GUI , or AP web services . If a certificate is uploaded but not mapped, the portal continues using the default system certificate, leading to trust or validation errors for guest users.
The certificate does not need to be a wildcard, and WISPr can share a certificate with other services as long as it’s properly assigned.
[References:, RUCKUS One Online Help – SSL Certificate Installation and Mapping for WISPr, RUCKUS Analytics 3.5 User Guide – Web Authentication and Certificate Validation Logs, RUCKUS AI Documentation – Secure WISPr and HTTPS Certificate Configuration, , ]
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