PRINCE2 requires that a business case includes all costs, not just development or construction costs. This explicitly includes operational, maintenance, and running costs over the product’s life. The purpose of the business case is to assess value for money across the entire investment lifecycle.
Excluding operating costs undermines the accuracy of the investment appraisal and violates PRINCE2’s requirement for a realistic and complete financial justification. While estimates may be uncertain, PRINCE2 expects assumptions to be documented and refined over time rather than omitted.
Therefore, option C is correct. Options A and B incorrectly narrow the scope of the business case, while option D misunderstands uncertainty as a reason for exclusion rather than documentation.
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