The Recommend step in issue management involves analyzing the issue and evaluating possible options to resolve it. At this stage, the project team or responsible individuals identify potential solutions, weigh their pros and cons, and recommend the best course of action to decision-makers.
Capture is the initial identification and recording of the issue, Decide involves making the final decision on the recommended solution, and Implement is the execution of the chosen resolution. Evaluating options thoroughly during the Recommend phase helps ensure informed decision-making and effective issue resolution.
This structured approach aligns with PRINCE2’s focus on proactive issue management, maintaining control and reducing risk impacts.
[Reference: PRINCE2 Agile Foundation Version 2, Section 8.4 "Issue Management," and PRINCE2 Agile Study Guide, Chapter 8., ]
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