According to PMI-PMOCP principles in the Lifecycle Management domain, when introducing new functionalities or processes, the PMO professional should first establish a feedback mechanism to ensure the solution remains adaptive and responsive to stakeholder needs and changing conditions.

While demos, training, and pilot testing (Options B, C, D) are important activities, they follow the establishment of continuous feedback to refine and improve adoption. Feedback loops are critical for iterative improvement, stakeholder engagement, and achieving successful, sustainable implementation.

This approach aligns with PMI’s emphasis on continuous improvement and responsiveness in portfolio and resource management processes.