Communication is a technique that involves exchanging information and feedback with stakeholders throughout the project life cycle. Communication can help the business analyst to deal with conflicting requirements by informing the stakeholders about the nature, cause, and impact of the conflict, and facilitating a resolution that satisfies their needs and expectations. Communication can also help to prevent or reduce future conflicts by establishing clear and consistent channels, methods, and frequency of communication. References: = PMI Professional in Business Analysis (PMI-PBA)® Examination Content Outline (2019), page 9; Business Analysis for Practitioners: A Practice Guide (2015), page 61.
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