Just before a scheduled product launch, the customer declined to accept the final deliverable after seeing the demo. What should the project manager do to prevent this in the future?
A.
Ensure the teams are working together daily throughout the product development and are keeping the team's progress up to date.
B.
Ensure there is an environment where team members feel comfortable sharing their ideas, concerns, and feedback.
C.
Ensure the customer is provided with regular project status updates and that the meeting minutes are well documented.
D.
Ensure the team is able to release new features and updates frequently so that customers can see the product and provide feedback.
To prevent the issue of the customer declining to accept the final deliverable after the demo, the project manager should prioritize frequent releases and feedback loops. By releasing new features or updates frequently, customers have the opportunity to provide feedback earlier in the process, which allows for adjustments to be made during development rather than at the end. This iterative process ensures that the final product better aligns with the customer's expectations and requirements.
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