Comprehensive and Detailed Explanation From Exact Extract:
The “Plan” phase of the PDCA cycle is about identifying, assessing, and prioritizing risks or issues. It sets the foundation for which actions will be taken.
MSP Foundation, 5th Edition describes this as:
“The plan step involves identifying the risk, assessing its likelihood and impact, and determining which risks should be prioritized for action.”
Thus, option A is correct.
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