Requirement:
U+ Bank has added five new actions to the Credit Cards group and wants to enable these actions in the email channel.
Configuring Each Action with an Email Treatment:
Each action must be configured with an appropriate treatment for the email channel.
Treatments define how the actions are presented in the channel, including the content and format of the email.
This step ensures that the actions are prepared to be sent via email with the correct content.
[Reference: Pega-Customer-Decision-Hub-User-Guide-87.pdf, section on configuring actions and treatments for specific channels ., Enabling the Email Channel in Next-Best-Action -> Channels:, The email channel must be enabled in the Next-Best-Action Designer., This involves configuring the channel settings to ensure that the actions can be executed through email., Enabling the channel makes it available for selection when configuring outbound runs and treatments., Reference: Pega-Customer-Decision-Hub-User-Guide-87.pdf, section on enabling and configuring channels in Next-Best-Action Designer ., , ]
Submit