During testing, you notice that the Send case status email step does not send an email. Which work item do you create in Agile Workbench to address this issue?
To address this issue, you need to create a bug in Agile Workbench. A bug is a type of work item that represents a defect or an error in an application that prevents it from functioning as expected or meeting the acceptance criteria. You can create bugs during testing or development to track and resolve issues in your application. References: https://community.pega.com/knowledgebase/articles/agile-workbench/86/creating-bugs
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