New Year Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: simple70

Pegasystems Certified Pega System Architect (V8.8) PEGACPSA88V1 Question # 16 Topic 2 Discussion

Pegasystems Certified Pega System Architect (V8.8) PEGACPSA88V1 Question # 16 Topic 2 Discussion

PEGACPSA88V1 Exam Topic 2 Question 16 Discussion:
Question #: 16
Topic #: 2

You are configuring routing for a customer warranty service request. All warranty

servicerequests are routed to the warranty resolution group except for warranty service requests for betanrelease product that requires review by the vice president of service. How do you configure assignment routing to review warranty service requests?


A.

Route the assignment to the vice president of service who routes assignments to the warranty resolution group as needed.


B.

Route the assignment to the warranty resolution group who sends an email notification to the vice president of service for the beta-release product.


C.

Route the assignment to the skilled group for the beta release when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.


D.

Route the assignment to the vice president of service when the request is for the beta release. Otherwise, route the assignment to the warranty resolution group.


Get Premium PEGACPSA88V1 Questions

Contribute your Thoughts:


Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.