Comprehensive and Detailed Explanation From Pega Robotics System Exact Extract:

Unattended automations, also referred to as Robotic Process Automations (RPA), are automations that execute without human intervention. These automations operate on robotic work queues managed by Pega Robot Manager, performing background tasks automatically.

According to the Pega Robotics System Design and Implementation Guide, section “Unattended Automations (RPA) — Execution Model and Characteristics”:

“Unattended automations execute robotic tasks in a fully automated manner without user interaction.

They retrieve assignments from robotic work queues in Pega Robot Manager, perform the specified automation tasks, and return results and case updates to Pega Platform.

These automations help streamline business workflows by automating repetitive tasks in back-end processes.”

Detailed Reasoning:

A. They retrieve the next case assignment in a robotic work queue.

Correct. RPA bots work from the Robot Queue (Pega’s work queue) where cases are assigned for unattended processing.

B. They execute a fully automated task.

Correct. Unattended automations perform end-to-end automation without requiring human assistance.

C. They can streamline and automate portions of your case management workflow.

Correct. These automations integrate with Pega Platform cases, performing sub-tasks or full case resolutions automatically to improve efficiency.

D. They run during pre-processing to obtain information to display on a form.

Incorrect. That behavior describes attended automations (RDA) that assist end users in real time.

E. They complete the automated tasks based on user input.

Incorrect. Unattended automations operate without any user input; attended ones are triggered by user actions.