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Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Question # 22 Topic 3 Discussion

Pegasystems Certified Pega Decisioning Consultant 25 PEGACPDC25V1 Question # 22 Topic 3 Discussion

PEGACPDC25V1 Exam Topic 3 Question 22 Discussion:
Question #: 22
Topic #: 3

Regional Bank has a fully implemented 1:1 customer engagement solution that is in the business-as-usual phase. A business user from this bank identifies the need for a new promotional offer for customers who regularly use mobile banking services. The user has detailed requirements including eligibility criteria, treatment messaging, and implementation timeline.

Which process should the business user follow to implement the new action?


A.

Access the Customer Decision Hub portal directly and create the action on the Action landing page


B.

Use the bulk import functionality to upload the action configuration from a spreadsheet


C.

Create a change request specifying action details, which will then be processed by NBA specialists


D.

Contact the IT department to develop the action artifacts outside the standard workflow


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