Scenario 7:CleanHydro is a forward-thinking company operating in the wastewater industry. Based in Stockholm, Sweden, the company is dedicated to revolutionizing wastewater treatment processes using advanced automated technology aiming to reduce environmental impact.

Recognizing the paramount importance of robust cybersecurity measures to protect its advanced technologies, CleanHydro is committed to ensuring compliance with the NIS 2 Directive. In line with this commitment, the company has initiated a comprehensive employee training program. To do so, the company adheres to Sweden’s national cybersecurity strategy, which includes objectives, governance frameworks to guide strategy implementation and define roles and responsibilities at the national level, risk assessment mechanism, incident preparedness measures, a list of involved authorities and stakeholders, and coordination policies.

In addition, CleanHydro engaged GuardSecurity, an external cybersecurity consultancy firm, to evaluate and potentially improve the cybersecurity infrastructure of the company to ensure compliance with the NIS 2 Directive. GuardSecurity focused on strengthening the risk management process of the company.

The company started determining competence development needs by considering competence levels, comparing them with required competence levels, and then prioritizing actions to address competence gaps found based on risk-based thinking. Based on this determination, the company planned the competence development activities and defined the competence development program type and structure. To provide the training and awareness programs, the company contracted CyberSafe, a reputable training provider, to provide the necessary resources, such as relevant documentation or tools for effective training delivery. The company’s top management convened a meeting to establish a comprehensive cybersecurity awareness training policy. It was decided that cybersecurity awareness training sessions would be conducted twice during the onboarding process for new employee to instill a culture of cybersecurity from the outset and following a cybersecurity incident.

In line with the NIS 2 compliance requirements, CleanHydro acknowledges the importance of engaging in communication with communities consisting of other essential and important entities. These communities are formed based on industry sectors, critical infrastructure sectors, or other relevant classifications. The company recognizes that this communication is vital for sharing and receiving crucial cybersecurity information that contributes to the overall security of wastewater management operations.

When developing its cybersecurity communication strategy and setting objectives, CleanHydto engaged with interested parties, including employees, suppliers, and service providers, to understand their concerns and gain insights. Additionally, the company identified potential stakeholders who has expressed interest in its activities, products, and services. These activities aimed to contribute to the achievement of the overall objectives of its cybersecurity communication strategy, ensuring that it effectively addressed the needs of all relevant parties.

Does CleanHydro’s approach for conducting cybersecurity awareness training sessions at specific times align with best practices? Refer to scenario 7.