One of the key steps in effective training needs analysis is clarifying the aim and outcomes of the training. This involves defining what the training is intended to achieve and what the expected results are. Clear aims and outcomes provide a focus for the training program, ensure that it is aligned with organizational goals, and help in measuring its effectiveness. This step is crucial for designing targeted training interventions and is supported by best practices in training needs analysis, as described in ISO 10015, which provides guidelines for training within quality management systems.