BotanéBloom is a skincare brand specializing in plant-based formulations. In response to evolving consumer shopping habits, BotanéBloom transitioned to a digital-first business model. During its risk assessment, the company identified that a sudden system crash caused by a malfunctioning server could lead to temporary loss of access to customer orders and inventory data. This malfunction was not linked to any malicious activity.
Under which category does the identified threat related to the system malfunction fall?
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