ISO 9001:2015 emphasizes continual improvement as a fundamental requirement of an effective Quality Management System (QMS).
Clause Reference:
Clause 4.4.1 (Quality Management System and Its Processes) states that organizations must:
Determine processes needed for the QMS
Establish criteria and methods for process effectiveness
Ensure continual improvement of the system
Why is the Correct Answer C?
Continual improvement is a core principle of ISO 9001.
Organizations must regularly assess and enhance their QMS to adapt to new challenges and maintain effectiveness.
Why are the Other Options Incorrect?
A (To change the QMS quarterly) → ISO 9001 does not mandate a specific frequency for system changes.
B (To review the QMS annually) → QMS reviews must be conducted as needed, not strictly annually.
D (To conduct a QMS gap analysis every two years) → Gap analysis is useful but is not a mandatory requirement under Clause 4.4.
[Reference:, ISO 9001:2015, Clause 4.4 – Quality Management System and Its Processes, , ]
Contribute your Thoughts:
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit