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PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 4 Topic 1 Discussion

PECB QMS ISO 9001:2015 Lead Auditor Exam ISO-9001-Lead-Auditor Question # 4 Topic 1 Discussion

ISO-9001-Lead-Auditor Exam Topic 1 Question 4 Discussion:
Question #: 4
Topic #: 1

You work as an external quality consultant for an organisation, “ABC”, which provides packaged food to the public. You are asked to lead a team (you as the leader and two other auditors) to audit an external provider, “XYZ”, which provides packaging materials to “ABC”. It is 4 pm, and the closing meeting was scheduled for 5 pm.

You, as the audit team leader, audited Top Management. You explain to the audit team that you identified two non-conformities:

a. There is no documented information on the results of Top Management Reviews, as required in clause 9.3 of ISO 9001:2015.

b. There is no evidence of Top Management commitment as required in clause 5.1 of ISO 9001:2015 (e.g., not ensuring the availability of resources to operate the QMS, not ensuring the establishment of objectives).

All agreed to present these two non-conformities, graded as major.

As the audit team leader, select the best option on how to handle the closing meeting.


A.

Ask the General Manager to have a private conversation in which you present the non-conformities only to him because of their sensitive nature.


B.

Present the non-conformities and analyse how to overcome this situation with the auditee.


C.

Present the non-conformities and inform them that the report will be sent within ten working days, close the meeting and leave the site.


D.

Present the non-conformities and inform them that you will recommend “ABC” to remove “XYZ” from the approved external providers list.


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