Prisma SD-WAN (formerly CloudGenix) defines three distinctOperational Modesfor a branch site, which determine how the ION device processes traffic and interacts with the network.
Analytics Mode (Monitor):In this mode, the ION device is typically deployed inline or in a "promiscuous" monitor state to gain visibility into network traffic without actively enforcing path selection policies.1It "learns" applications, bandwidth usage, and network characteristics (auditing) but does not steer traffic or block flows.2This is often used during Proof of Concepts (POVs) or the initial "burn-in" phase of a deployment to generate reports without risking network disruption.
Control Mode:This is the full production state. In Control Mode, the ION device actively enforcesPath Policies,QoS Policies, andSecurity Policies. It builds Secure Fabric VPN tunnels, steers traffic based on application SLAs (e.g., sending voice over MPLS and bulk data over Broadband), and handles failover events.3This is the required mode for a fully functional SD-WAN site.
Disabled Mode:This mode effectively shuts down the site's SD-WAN functionality from the controller's perspective. It is an administrative state used when a site is being decommissioned, provisioned but not yet live, or isolated for troubleshooting. In this state, the device does not participate in the fabric.
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