Social engineering attacks manipulate human trust to gain unauthorized access or information. Convincing an employee that an attacker is also an employee builds rapport, lowering defenses for information disclosure or credential sharing. Similarly, impersonating a company representative and requesting unrelated personal data exploits authority bias to deceive victims. These tactics exploit psychological vulnerabilities rather than technical flaws and are prevalent initial steps in multi-stage attacks. Palo Alto Networks highlights the importance of training, multi-factor authentication, and behavior-based threat detection to mitigate social engineering risks effectively.
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