According to the Oracle Utilities Customer Cloud Service User Guide1, service points are physical locations at which a company supplies service and are used to store information describing the type of service supplied and how it is measured. Devices are installed at service points, and the relationship between individual service points and devices can change over time. However, a service point may only have one device. If multiple devices at a service point are required, a parent and child service point relationship must be defined to create a hierarchy of service points. On each service point, users can specify a parent service point. This feature can be used to link multiple devices to a single market service point ID or to represent different service types or measuring components at a service point. References: Oracle Utilities Customer Cloud Service - Get Started, About Service Points, Oracle Utilities Operational Device Cloud Service - Get Started