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A bank manager and his core team want to consolidate internal processes, detect conflicts among processes, and improve customer experience. The core team includes the lead person from each of the process areas (such as transactions, customer management, and marketing). The manager wants to architect the overall system processes based on the following.
(1) Relationships among the internal processes should be clearly identifiable and managed.
(2) The core team members should be able to improve their processes simultaneously.
(3) The architecture should aid visualization and analytics
Which model organization approach would be most efficient?
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