The administrator is attempting to upgrade Objects Manager, a component of Nutanix Objects, but notices that the upgrade option is disabled in Prism Central’s Lifecycle Manager (LCM). The most likely reason is that an **Objects Service upgrade previously failed**. Nutanix Objects consists of multiple components, including Objects Manager and Objects Service, and LCM enforces dependencies between these components during upgrades. If a prior upgrade of Objects Service failed, LCM will disable the upgrade option for Objects Manager until the issue with Objects Service is resolved.

The **Nutanix Unified Storage Administration (NUSA)** course states, “LCM may disable the upgrade option for Objects Manager if a dependency, such as Objects Service, has a failed upgrade, as Nutanix Objects components must be upgraded in a specific order to maintain system stability.” Objects Service is a core component of Nutanix Objects that handles the underlying object storage operations, while Objects Manager provides management and orchestration. A failed Objects Service upgrade can leave the system in an inconsistent state, preventing further upgrades of related components like Objects Manager until the failure is resolved.

The **Nutanix Certified Professional - Unified Storage (NCP-US)** study guide further elaborates that “a common reason for a disabled upgrade option in LCM for Objects Manager is a previous failure in upgrading Objects Service, which must be addressed by troubleshooting the failed upgrade and ensuring all dependencies are met.” The administrator should check the LCM logs for details of the failed Objects Service upgrade, resolve the issue (e.g., by addressing network connectivity, disk space, or version compatibility problems), and then retry the upgrade process.

The other options are incorrect:

- **Provided access keys are wrong**: Access keys are relevant for S3-compatible API access to Nutanix Objects buckets, not for LCM upgrades of Objects Manager.

- **Objects browser is not available**: The “Objects browser” is not a component or requirement for upgrading Objects Manager; this term may refer to the UI for browsing objects, which is unrelated to LCM upgrades.

- **Prism Element upgrade previously failed**: A failed Prism Element upgrade might affect cluster-level operations, but it is less likely to directly disable the Objects Manager upgrade option, as Objects Manager upgrades are managed through Prism Central and depend on Objects Service, not Prism Element.

The NUSA course documentation emphasizes that “a failed Objects Service upgrade is a frequent cause of disabled upgrade options for Objects Manager in LCM, requiring administrators to resolve the failure before proceeding.”