Based on the VM performance metrics shown in the exhibit, the most likely cause of the poor performance in the particular VM is that the host’s CPU is severely overloaded. This is indicated by the high percentage of Hypervisor CPU Ready Time, which is shown as 96% in the CPU ready chart. CPU Ready Time is a metric that shows the amount of time a VM is ready to run but is unable to run because the host CPU resources are not available. In a healthy environment, this value is typically low. A high percentage indicates that the VMs are waiting for available CPU cycles, which means the CPU is not able to schedule the VM effectively, often due to overcommitment or heavy CPU load.

When the CPU ready time is consistently high, it is a clear indicator that the VM is frequently waiting for CPU resources, which can lead to performance issues such as sluggishness or delays in processing. It is not related to the storage subsystem (Oplog fullness or SSD tier size), nor directly to the number of vCPUs assigned to the VM. While adding more vCPUs might seem like a solution, it could actually exacerbate the issue if the host is already CPU constrained.

To resolve this issue, an administrator should consider balancing the load across the hosts more effectively, possibly by using Nutanix's built-in automation and balancing features, or by scaling out the cluster to add more CPU resources. It is also advisable to check for any VMs with unusually high CPU demand and to adjust resource allocation as needed. Nutanix provides extensive documentation and guidelines in their Resource Management Guide to help administrators identify and resolve such performance issues.