According to theNCREC Broker National (Broker-N)guidelines and the Federal Telephone Consumer Protection Act (TCPA), a real estate business may continue to contact a former client for up to18 monthsafter the conclusion of a transaction under the established business relationship exception, even if the client is on the National Do Not Call Registry. The NCREC’s official materials affirm this 18-month contact window.
[Reference:, NCREC Broker National (Broker-N) Compliance Guide, Section on Telemarketing and Client Communications, Federal TCPA Rules, 47 C.F.R. § 64.1200(f)(5), NCREC Legal Update Bulletin, “Do Not Call and Client Relationships,” 2023, , ]
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