HTTPS is preferred for AutoSupport delivery to Active IQ because it is encrypted and supports AutoSupport OnDemand. Encryption protects the support payload while it is transmitted to NetApp, which is important because AutoSupport contains configuration, telemetry, and diagnostic information. AutoSupport OnDemand allows NetApp support workflows and Active IQ services to request additional AutoSupport data when needed, and HTTPS is the transport that supports that capability. Compression is not exclusive to HTTPS, so that statement is not the deciding reason. HTTPS does use a standard port, TCP 443, so saying it does not use a standard port is incorrect. For support engineers, configuring AutoSupport transport correctly affects case automation, health analytics, risk detection, and NetApp's ability to provide proactive guidance. The selected reasons align with security and functionality. References/topics: AutoSupport delivery, Active IQ telemetry, HTTPS transport, AutoSupport OnDemand, and support data security.
Chosen Answer:
This is a voting comment (?). You can switch to a simple comment. It is better to Upvote an existing comment if you don't have anything to add.
Submit