If the ENVIRONMENT section of the latest MANAGEMENT LOG AutoSupport message is empty, the reason can typically be found in the AUTOSUPPORT-BUDGET.XML file. This file contains information about AutoSupport resource allocation, including what sections were processed and any limits that were hit.
AUTOSUPPORT-BUDGET.XML:
This file provides a summary of the resources (budget) allocated for different AutoSupport sections.
If the ENVIRONMENT section is missing or empty, the AUTOSUPPORT-BUDGET.XML file will indicate whether it was skipped due to resource constraints or configuration limits.
Why Other Sections Do Not Apply:
B. HEADERS: This section only contains metadata about the AutoSupport message, such as timestamps and node details. It does not explain missing sections.
C. AUTOSUPPORT-HISTORY.XML: This file tracks the history of AutoSupport messages but does not provide information about missing sections.
D. MANIFEST.XML: This file lists the contents of the AutoSupport bundle but does not provide details on why a specific section is empty.
Key Details:
"ONTAP AutoSupport Troubleshooting Guide" explains the role of the AUTOSUPPORT-BUDGET.XML file in diagnosing missing or incomplete AutoSupport sections.
References:
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