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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 64 Topic 7 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 64 Topic 7 Discussion

CPHQ Exam Topic 7 Question 64 Discussion:
Question #: 64
Topic #: 7

Each department in a hospital self-monitors and reports hand hygiene data each quarter. Results typically fall within the 58-72% range, with the exception of Respiratory Therapy, which consistently reports 100% compliance. Which of the following steps should a healthcare quality professional take next?


A.

Require departments not achieving at least 95% compliance to develop corrective action plans.


B.

Validate that the Respiratory Therapy results are accurate.


C.

Recognize theRespiratory Therapy department for its outstanding compliance.


D.

Provide remedial hand hygiene training for the lowest scoring departments.


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