NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 59 Topic 6 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 59 Topic 6 Discussion

CPHQ Exam Topic 6 Question 59 Discussion:
Question #: 59
Topic #: 6

An organization has Just experienced a wrong site surgery. A quality leader was asked to conduct a review to understand how the process failed. The best quality Improvement tool to use In developing a shared understanding of the current process Is which of the following?


A.

Ishlkawa diagram


B.

stratification chart


C.

matrix diagram


D.

flowchart


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