An organization's culture is best assessed by examining the behavioral alignment with its core values. Culture is reflected in how closely the actions, decisions, and behaviors of employees at all levels align with the organization’s stated values. When there is strong alignment, it indicates a cohesive culture that reinforces the organization's mission and vision. Conversely, a disconnect between behaviors and core values can signal cultural issues that need to be addressed.

Collaboration of medical staff and administration (B): Collaboration is important but is just one aspect of culture.

Number of performance improvement activities (C): The quantity of activities doesn’t necessarily reflect cultural values or behaviors.

Involvement of each patient care department in strategic planning (D): While important, involvement in planning is more related to governance and strategy than to overall culture.

References

NAHQ Body of Knowledge: Organizational Culture and Core Values

NAHQ CPHQ Exam Preparation Materials: Assessing and Aligning Organizational Culture

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