The organization’s recent survey on patient safety culture revealed the following composite scores:
Safety Culture Composite
% Positive Response
National Average
Communication openness
81%
80%
Handoffs and transitions
64%
74%
Feedback and communication about errors
75%
76%
Non-punitive response to errors
68%
72%
Unit teamwork
83%
81%
Teamwork between units
63%
70%
Which of the following interventions should the healthcare quality professional initiate next?
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