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NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 230 Topic 24 Discussion

NAHQ Certified Professional in Healthcare Quality Examination CPHQ Question # 230 Topic 24 Discussion

CPHQ Exam Topic 24 Question 230 Discussion:
Question #: 230
Topic #: 24

After a sentinel event, a root cause analysis (RCA) is performed. Which of the following should be included in the RCA?


A.

Implementing process redesign


B.

Reporting event to the accrediting body


C.

Retraining of individuals involvedThe facility’s compliance rate on pain assessment is shown below:Compliance Rate on Pain AssessmentJanuaryFebruaryMarchPhysicians40%50%20%Nurses80%75%83%Physical Therapists60%55%50%To improve performance, what should be done next?


D.

Disseminate the results to nursing staff.


E.

Continue monitoring for another quarter.


F.

Create an action plan with the department leaders.


G.

Hire a pain management specialist.


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