An external quality consultant provides objective, expert analysis to guide decision-making in organizational leadership initiatives. The most appropriate role is to evaluate the facility’s needs, goals, and stakeholder input (A), ensuring alignment with strategic priorities and readiness. Determining the final certification (B), uncovering other opportunities (C), or supporting the CQO’s choice (D) are not the consultant’s primary roles. NAHQ emphasizes objective assessment in leadership decisions.

NAHQ CPHQ Study Guide, Organizational Leadership Section, “Role of External Consultants in Quality Initiatives”; NAHQ Code of Practice, Principle 2: Strategic Leadership.